Self-service Password Reset

  • Contact Information, Technology & Digital Services (ITDS)

    Telephone: 0141 848 3999
    Ayr: 4.022
    Dumfries: Dudgeon House E1.4
    Hamilton: A212
    Paisley: Library level 3
    Hours: 08:45-21:00 (Mon-Thu), 08:45-16:30 (Fri)
    Email: helpdesk@uws.ac.uk

  • Downloads

    setting up your password guide (pdf)

    using forgot my password for students guide (pdf).

  • Forgotten your password?

    Now you can use Password Manager, the UWS self-service password reset service to reset your own password should you forget it or to change your default password off campus.

    Here’s what you need to do:

    Set up your Password Manager profile
    To set up your Password Manager profile you need to provide answers to a series of questions - you only need to do this once. View the setting up your password guide (pdf) and go to sspassword.uws.ac.uk

    Reset your password
    1. You can reset your password from any device with an internet connection - view the using 'forgot my password' for students guide (pdf) and go to sspassword.uws.ac.uk

    2. To access Password Manager on campus :

    • from a PC select Ctrl+Alt+Del, select ‘Change a Password‘ from the available options and then select ‘Forgotten Password’
    • from a thin client select Ctrl+Alt+Insert, select ‘Change a Password‘ from the available options and then select ‘Forgotten Password’.