Welcome
ICT Services aims to provide the highest standards of ICT Service across all campuses of the University of the West of Scotland, through effective management, development and support of the University ICT systems.
ICT Services comprises several teams working together to provide an ICT service for its University customers. Responsibilities range from maintaining and developing the network infrastructure necessary to support ICT systems, to providing technical support for existing systems and expertise and resources for new developments. Systems supported by ICT Services include Banner and Blackboard.
Customer Service provides the customer facing side of the University's ICT service. It is the first point of contact. The Service Centre allows fault reporting, tracking and ensures timely resolution according to teaching and Business priorities. The service desk and field service teams provide a fault resolution service, along with access to standard operations like print credit or account management.
If you have any comments or suggestions regarding the services provided or require further information please e-mail the ICT Service Centre.
Telephone: 0141 848 3999
Email: helpdesk@uws.ac.uk
Reception: J304
(Paisley Campus)