Student Support
Printing
Printing at Ayr
Printing at Paisley
Printing at Hamilton
Printing at Dumfries
Printing at Ayr
You are given £10.00 free Print Credit per year.
Additional credit can be purchased from the print credit machines. (If the print credit machine is out of order, go to Finance cash office, pay for the amount of print credit you want, and bring your receipt to LRC 301 to get amount credited to your account.)
You can check at any time how much credit you have by hovering the mouse over the £ sign in the bottom right hand corner of the screen (near the clock).
When you print a document, a pop-up screen will tell you how much credit you have and asks if you wish to continue. If you click on Cancel, the document will not be printed. Only by clicking on Print will you be charged 5p/40p per page.
Refunds for Print Credit are only given if there has been a problem with the printer.
Cost for Black & White - 5p per sheet.
Cost for colour - 40p per sheet.
Multi Function Devices are installed at Ayr Campus, these will provide you with the ability to Print, Copy and Scan to Email.
To access the devices you must enter your eight digit Banner ID (drop the leading B) on the touch pad to the right of the device. Once entered this will allow you to release the print job, copy or scan.
The multi function device will allow you to print to any device of the same model type in the campus. Therefore if the device is unavailable or busy you can use one on a different floor or room.
Follow the links below for further information:
Printing (and entering Banner ID)
Printing at Paisley
You are given £10.00 free Print Credit per year.
Additional credit can be purchased from the print credit machines. (If the print credit machine is out of order, go to Finance cash office, pay for the amount of print credit you want, and bring your receipt to J block 3rd level to get amount credited to your account.)
You can check at any time how much credit you have by hovering the mouse over the £ sign in the bottom right hand corner of the screen (near the clock).
When you print a document, a pop-up screen will tell you how much credit you have and asks if you wish to continue. If you click on Cancel, the document will not be printed. Only by clicking on Print will you be charged 5p/40p per page.
Refunds for Print Credit are only given if there has been a problem with the printer.
Cost for Black & White - 5p per sheet.
Cost for colour - 40p per sheet.
Printing at Hamilton
You are given £5.00 free Print Credit per Trimester.
Printing is charged at 5p per page.
You can check at any time how much credit you have by hovering the mouse over the £ sign in the bottom right hand corner of the screen (near the clock).
When you print a document, a pop-up screen will tell you how much credit you have and asks if you wish to continue. If you click on Cancel, the document will not be printed. Only by clicking on Print will you be charged 5p per page.
Additional credit can be purchased from the print credit machine in Hamilton campus. The print credit machine is located on the wall outside the lab in the library. If the print credit machine is out of order, please go to the IT Dept – (Almada 212) in Hamilton campus, or the Library front desk in Dumfries campus.
Credit can be bought in multiples of £5. You must take along your student card.
If you dispute the quantity or quality of your printing, please go to Almada 212 or the Library front desk in Dumfries, taking along the pages you believe you should not have been charged for. A record is kept of all documents printed (when they were printed and number of sheets printed).
Printing at Dumfries
At the start of each academic year, each student is allocated £5 of print credit.
Printing is charged at 5p per page.
Every student has access to printing facilities with each computer lab having a networked printer (black and white).
Additional credit can be purchased from the print credit machine in Dumfries campus. The print credit machine is located on the ground floor in the Rutherford McCowan building in the Cafe area next to the lift. If the print credit machine is out of order go to the library and request to have more money added to your account in a denominator of £5 or £10.
If you experience any problems with printers contact the ICT Customer Service teams via telephone 0141 848 3999, by email helpdesk@uws.ac.uk or in person at the Reception desk on Paisley campus in J block/Ayr campus in C116/Hamilton campus A212/Dumfries campus RutherfordMcCowan building room 347.
To purchase print credit online visit the Online Payments web page
A minimum balance of £5 can be made when purchasing print credit online.
If you have any problems with this online purchasing page, or any other problems relating to printer credits, please visit your ICT reception or email the helpdesk
Please note: If you are buying printer credits you must enter your Banner ID and network login password (NOT your blackboard password nor your email password).
Take a note of the payment reference number in the event that you have any queries about your payment.
Credits will be added to your account on successful completion of the transaction.
Telephone: 0141 848 3999
email: helpdesk@uws.ac.uk