Information for University Staff
What the Student Counselling Service does
The Student Counselling Service aims to promote the emotional well-being of all students by:
- providing individual counselling
- liaising with other members of staff about students
- offering personal development opportunities to students
- offering consultation and training to staff
- contributing to university developments related to student well-being and personal development
Contacting the Student Counselling Service
You are welcome to contact the Counselling Service any time you think that we may be able to help, including, specifically,
- to refer for counselling any student about whom you have concerns - but only with the student's agreement
- to discuss in confidence any concerns you may have about a student
- to discuss possible contributions from the counselling team to staff or student support or development
- to get information about the staff counselling service.
We are always pleased to hear from staff colleagues.
We are happy to meet you face to face, or to hear from you by phone or by E-mail. Please just make contact in whatever way suits you best. Our direct contact details are:
| CAMPUS | COUNSELLORS | PHoNE | |
|---|---|---|---|
| AYR | Bernie Morran | 3807 | bernie.morran@uws.ac.uk |
| DUMFRIES | Hilary Groom | 0141 849 4218 | hilary groom@uws.ac.uk |
| HAMILTON | Jacquie Sharp | 8688 | jacqueline.sharp@uws.ac.uk |
| PAISLEY | Bernie Morran | 3807 | bernie.morran@uws.ac.uk |
| Hilary Groom | 4218 | hilary.groom@uws.ac.uk | |
| Jacquie Sharp | 8688 | jacqueline.sharp@uws.ac.uk |
Should you experience difficulty contacting counsellors directly, please get in touch with the Counselling Service Reception Service for the relevant campus in person or by phone. Details are as follows:
| CAMPUS | LOCATION | PHONE |
|---|---|---|
| AYR | Student Link, Level 3 | 6267 |
| DUMFRIES | Student Link, Dumfries & Galloway College Building | 01387 734279 |
| HAMILTON | Student Link, Almada Building | 01698 894448 |
| PAISLEY | Student Link, J 202 | 3803 |
student mental health crisiS procedures
The Counselling Service is a key contributor to the University’s Student Mental Wellbeing Strategy Implementation Group. The SMWSI Group has responsibility for developing a range of initiatives, including those that may assist you in promoting and supporting the mental wellbeing of the students with whom you work.
One recent initiative is the development of Student Mental Wellbeing Crisis Intervention Procedures. Crisis situations happen rarely in practice. However, the guidelines will assist you in responding to any cases that do arise, and in turn help to ensure that the University’s duty of care is exercised consistently and sensitively.
A training package to raise awareness of student mental health and to introduce the Crisis Procedures has been developed, and is currently being offered to members of staff.
support for staff
The University contracts with the Employee Counselling Service to provide free, confidential advice, support and counselling for staff. Follow the link for more information.
The Employee Counselling Service can be contacted by phone at any time, day or night. Telephone: 0800 389 7851.
Appointments for structured counselling are available in Central Scotland, Edinburgh, Fife, Glasgow, Kilmarnock, and Livingston. For details about booking an appointment, phone the above number.