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These teams provide essential support and professional services to the UWS academic Schools.

Education Futures

Education Futures is a new Professional Service created to support UWS to explore new ideas, approaches, and technologies.

This service explores emerging trends and take managed risks so the University can make evidenced based plans for the future.

We provide expertise in digital learning design, supports the use of emerging technology, and helps realise the benefits of our technology-rich physical spaces.

We like to collaborate on innovative, futures-focused projects, and are actively looking for academic and industry partners, internally and externally.

Head of Education Futures

Lee Ballantyne is the Head of Education Futures. She has a wealth of experience supporting the use of technology in education. Lee specialises in digital learning design and delivery, and the development of digital capabilities.

Contact us:

Estates Solutions

The Estates Solutions team develops new buildings and facilities, and maintains existing property. It aims to provide a safe, high-quality university environment in a sustainable way.

Contact us:

Tel: +44(0)141 848 3152



External Engagement

The External Engagement team works to strengthen and expand our Partnerships with local communities and wider society.


The Finance department devises a strategy to deliver the resources required for UWS to thrive. It also aims to provide efficient income collection and payment of suppliers and staff.

Contact us:

Accounts Payable

Tel: +44(0) 0141 848 3246


Accounts Recievable

Tel: +44(0)141 848 3271


Health and Safety Services

This team manages health and safety across all UWS campuses, as well as residential accommodation and off-site activities such as fieldwork, workplace learning placements and business travel.

Contact us:

Email: resilience&

IT and Digital Services

This team manages, develops and supports IT systems across the university. 

Contact us:

ITDS helpdesk

Tel: +44(0)141 848 3999


Hours: 08.45 to 21.00 (Mon-Thu), 08.45 to 16.30 (Fri)



The international Centre at UWS works to extend the university's global reach and explore new international opportunities.

Contact us:


Marketing & Communications

The Marketing & Communications department promotes the university and its academic Schools, as well as leading on student recruitment, community engagement, internal communications and brand development.

Contact us:


People and Organisational Development

Engaging and supporting the 1,500-plus people who work at UWS is the mission of the People and Organisational Development unit. It also oversees recruitment.

Contact us:


For UWS staff seeking a self-certificate absence form, please download from the UWS staff intranet.

Printing Services

UWS’s Printing service produces everything from University stationery to full colour leaflets, posters and personalised products. It also sells textbooks and past papers, and offers copying and binding services to staff, students and the public.

Contact us:

Tel: +44(0)141 848 3343



The Procurement team works with those who purchase on behalf of the schools and support departments. It helps them achieve best value for money for all goods and services. It takes into account quality, cost, customer satisfaction and sustainability (including economic, social and environmental benefits).

Information for suppliers:

  • Tender opportunities are advertised through the Public Contracts Scotland (PCS) portal.

  • Specific information, including UWS procurement contact details, can be found on our Buyer Profile.

  • The Supplier Journey explains the process of awarding a public sector contract.

  • Where possible, UWS uses frameworks put in place by Advanced Procurement for Universities and Colleges – the procurement centre of expertise for Scotland’s universities and colleges.

Contact us:


Quality Enhancement Support Team (QUeST)

QuEST (Quality Enhancement Support Team) is the Professional Service with responsibility for the institutional approach to quality enhancement. QuEST ensures that UWS meets the requirement of:

QuEST are a friendly and approachable team who are able to provide guidance and advice on a wide range of issues relating to quality assurance and enhancement and have a positive “can do” attitude in terms of  finding solutions, overcoming barriers and  developing bespoke activities in line with School’s needs.   Speak to us about:

  • Collaborative developments
  • Programme approval events
  • Institution-Led Review
  • External Examiners
  • Credit rating of external provision
  • Annual Monitoring
  • Education Advisory Committee
  • Academic Quality Committee …..

Or any other challenges or opportunities - we are here for you!

Head of QUeST

Nina Anderson-Knox is the Head of QuEST. Nina is a passionate supporter of the quality enhancement approach in Scotland and has worked in quality assurance and enhancement for over 17 years. Nina has experience of over 150 programme approval events and believes that there is a solution to every problem!

Research Services

Research Services provides professional research support to a diverse community of researchers across the University.

Student Administration

Staff in Student Administration support students throughout their studies, from induction and enrolment to final qualification and beyond. 

Contact us:

Tel: +44(0)141 848 3688


Level 1, Robertson Trust Library & Learning Centre Paisley PA1 2BE

Opening hours: Monday/Friday 08.00 to 20.00.

Saturday/Sunday 09.00 to 17.00.

UWS Academy

UWS Academy provides opportunities for academic and professional staff and research students to develop aspects of their own professional practice.

The cornerstone of UWS Academy’s work is the provision of a suite of development opportunities from discussion groups and seminars, credit bearing and non-credit bearing courses, online activities and resources, through to opportunities to gain professional recognition. UWS Academy works in collaboration with colleagues from across the University and the higher education sector to ensure its provision is relevant, timely and engaging.

UWS Academy also works with individuals, module and programme teams to support and encourage them to take evidence-based and enquiry-based approaches to developing their students, their curricula and themselves. 

Head of UWS Academy

Dr Jane MacKenzie is the Head of the UWS Academy. She has many years of Academic Development experience having worked previously at the Universities of Glasgow and Edinburgh. She is a Principal Fellow of the Higher Education Academy and is particularly that staff develop appropriate knowledge and skills and in turn lead the development of others.

Contact us:

Last updated: 12/01/2018