Multi Factor Authentication (MFA) - UPDATE OCTOBER 2021
The University is adding an extra layer of security when accessing Office 365 (O365) off campus by implementing Multi-Factor Authentication (MFA). This is being done in order to improve the security of user accounts
You need to take action if you access your University email, Teams and calendar outside of the University e.g. from a mobile device, or home computer.
Multi-Factor Authentication (MFA) adds an additional "Second Factor" layer of security by requiring an extra step to validate your login. This extra step makes it more difficult for an attacker to access your account, even if they discover your username and password.
It is highly recommended that you use the Microsoft Authenticator App for second factor authentication, although if you don’t have a smartphone you can use SMS messaging
You will need to use a phone or device that you will have with you when you are accessing your UWS emails and files.
For Multi-Factor Authentication (MFA) to work with email, newer and more secure protocols must be used. Information Services recommend the use of the Microsoft Outlook App. It is compatible and available on all major operating systems. MFA will work with the standard Apple mail app but may require that you remove all UWS email account settings from this and re-add.
It supports the following:
• Windows 10 SP1 and newer
• Mac OS 10.14 Mojave and newer
• iOS 12 and newer
• Android 5.0 Lollipop and newer
Other email apps are not supported by Information Services, and in many cases will not be compatible with MFA, including default Android email apps.
If your device does not support Microsoft Outlook, you can access email through webmail.
Outlook webmail - https://outlook.office.com
OneDrive online - https://onedrive.live.com
Log in with your full UWS email address and network password - you will receive an authenticate request for both Webmail and OneDrive online.
The following Microsoft Support links might be useful if you are looking for additional information about Multi Factor Authentication:
Frequently Asked Questions
You can find out more by visiting the Microsoft FAQ about the Authenticator app.
We have compiled a list of frequently asked questions below.
If you still experience issues with this or have additional queries contact us via WhatsApp on 0141 848 3998 or email firstname.lastname@example.org