Making Payments - Frequently Asked Questions

The easiest and quickest way to pay is online using the Online Payment Facility, you will need Student Name, Student ID and Date of birth in order to do this. Select tuition fees and enter the amount you want to pay and continue through the payment pages to complete

Note, if you are a London Campus student, please use the Online Payment Facility (London Campus ONLY)

Once your accommodation has been accepted you can pay online via the Residents' Portal: https://uws.securedaccommodationnow.com/resident/login.aspx

All invoices are sent out in due course, if you have not received this within 2 weeks of enrolment. Please contact ar@uws.ac.uk

Tuition and Accommodation fees for the current academic year can be set up for instalments online using the Online Payment Facility.  This will create a recurring card payment instruction and payments will automatically be taken on the due dates of the instalments selected.

All tuition fee instalment options are available to see here Tuition Fees - Payment Plans.

Please follow the instructions here (pdf)

Yes, you can, you should enter the full amount of your tuition fees (less any deposits) and the system will calculate your instalments.

If a payment plan had been set up, you would have received an email confirmation. Please check your emails for this (including junk/spam).

You would have received an email to say that your payment had failed and will be taken again in 72 hours.

A second attempt at claiming this payment will be made within 72 hours.

If this is unsuccessful a second time, please contact the Finance Office to make alternative arrangements, creditcontroller@uws.ac.uk

If you have now made your payment, please ignore this automatic email.

Please go visit the link below to update your card details:

Update Card Detail

For further help please see our guide here (pdf).

If paying via our online payment facility, then an email receipt will have been sent automatically by the online system. Please check your emails for this (including junk/spam)

Bank Transfer receipts will be sent out automatically within 72 hours of receiving payment.

We do not offer this facility but do use a recurring card payment system which is linked to a debit/credit card. An instalment plan can be set up using Online Payment Facility.  option using your chosen card, payments are then automatically taken on the due dates of the instalments.

If you are having difficulty paying your invoice, then please contact our Credit Control department on email creditcontroller@uws.ac.uk

If you have now paid or set up a payment plan after the date of the letter then please ignore it.

If you have not yet paid, then please pay the invoice using the following Online Payment Facility.

Anyone, for example: Student/Self, Employer, Friend, Guardian, Other Family, Parent, Spouse/Partner, Sponsor, Agent.

No, there is not.

If your question has not been answered above, then please email creditcontroller@uws.ac.uk quoting your student ID and issue.