Wednesday 06 12 2017
Healthcare is an industry that never stands still. And that, says Margaret Callaghan, means those who work in it can’t afford to rest on their laurels either.
Margaret certainly hasn’t. On the way to her role as Quality Manager at Thistle Healthcare, she’s returned to UWS four times, completing a Higher Diploma in Adult Nursing, a Graduate Certificate in Working with Older People, BSc in Health Studies and most recently an MSc in Gerontology and Later Life Studies (now MSc Gerontology).
I improved in so many areas, professionally and personally. I didn’t just pick up new skills; I learned to see things differentlyMargaret Callaghan
Of the Masters course, she says “I loved it. There was so much support – I could email tutors about an assignment any time, day or night, and there was always someone there to help.”
That’s not to say it was an easy ride. “There’s no spoon feeding; you have to work hard. But that’s the best way to learn. I improved in so many areas, professionally and personally. I didn’t just pick up new skills; I learned to see things differently”.
Today, she oversees twelve care homes, supporting managers and staff so they provide residents with the best quality care. “Questioning and challenging is an invaluable part of being a quality manager. My time at UWS gave me the confidence to challenge people – even superiors – if I see somewhere we can make improvements.”