As the University’s Chief Operating Officer since January 2016, Susan leads in the quality and strategic delivery of Student Life, the University’s student-facing professional support services: library, student services, registry, student administration, sport and student engagement as well as the delivery of its Information and Digital Services, People and Organisational Development, Marketing, Recruitment, Engagement and Estates functions. She is also responsible for the operational management, efficiency and growth of the University’s mainstream Commercial Services. Susan chairs the meetings of the University Leadership Team and the wider Leadership Forum.
Susan was previously Director of Corporate Services at Police Scotland (2013-2015) and Director of Resources with Lothian & Borders Police. She has also held the Scottish Government post of Head of Police Performance, and Principal Inspection Manager at HM Inspectorate of Constabulary for Scotland.
Previously Susan held management positions with Boots UK where she was latterly Head of Finance & Planning (Scotland) as well as at Marks & Spencer plc.
Susan has a Bachelors degree in Education from the University of Exeter and a Masters Degree in Public Leadership from University of Warwick. She is a professional member of the Chartered Institute of Public Finance and Accountancy (CIPFA).
Executive Advisor – Joanne Hannah, email@example.com
Executive Assistant – Jo Dunlop, 0141 848 3556, firstname.lastname@example.org