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Our Quality Management course addresses strategic quality and leadership issues focussed on achieving customer satisfaction. You will explore the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost.

In addition, you will examine quality management and other continuous improvement approaches relevant to industry and apply the techniques to all industrial and business sectors from service to manufacturing.

Throughout your studies you will hone the critical problem-based learning skills and transferable skills that will prepare you for employment in a professional position dealing with quality management system development and implementation.

Full-time Diploma and MSc students undertake five core and two option modules over two trimesters. MSc students must also complete a significant industrial or university based dissertation over the summer.

Core Modules

  • Managing Quality
  • Statistical Quality Control
  • Risk Management
  • Interpersonal Skills and Change Management
  • Operations and Project Management

Study Abroad

UWS offers opportunities for our students to study abroad via our exchange programmes. Periods of studying abroad can be for one or two trimesters and can be within Europe or further afield.

Exchange programmes are set-up through the School and course leadership team. You will study a similar course in the partner university.

Recent research proves that studying abroad is beneficial to personal and professional development. World-wide employers value graduates with intercultural awareness and global competences.

work-related study Opportunities

You will have access to business and industry and there is potential for you to undertake work placements with local companies.


Students in work and/or study 6 months after graduating (HESA performance indicator 2014/15)


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Overall student satisfaction amongst UWS postgraduate Business & Enterprise students (Postgraduate Taught Postgraduate Survey 2016)


of our students would recommend us to a friend (Postgraduate Taught Postgraduate Survey 2016)

Entry requirements

What qualifications do you need?

If you are a Diploma student then you must normally possess a degree, an equivalent qualification or a lesser appropriate qualification plus equivalent experience gained in industry.

Completing the Diploma at a sufficiently high standard will allow you to transfer to the MSc. If you are an MSc applicant then you must normally possess an Honours degree or an equivalent qualification. You will register for both the Diploma and the MSc and will be subject to progression requirements. If you have previously completed a Postgraduate Diploma in Quality then you may be admitted to the MSc at the appropriate stage.

To transfer to MSc Quality Management (International) you must have successfully completed the PG Certificate or equivalent and have reached a minimum level of French language equivalent to Higher.

Our course is available to EU and overseas students (full-time only).

If you are an overseas student then you must also meet UWS English language.



If your education has not been conducted in the English language, you will be expected to demonstrate evidence of an adequate level of English proficiency. Information about the evidence required, acceptable qualifications and test providers can be found on our English language requirements page.

The English language level for this Digital Marketing course is: Overall IELTS 6.0 with a minimum of 6.0 in Writing and Speaking; minimum 5.5 in Reading and Listening (or recognised equivalent).

If you need to improve your English language skills before you enter this Digital Marketing course, we offer a range of English language courses. These intensive and flexible courses are designed to improve your English ability to entry to this degree.

  • English for University Study - an intensive English language and study skills course for successful university study at degree level
  • Pre-sessional English - a short intensive academic English course for students starting a degree course at UWS and who need to improve their English

Course details

If you are a full-time Diploma student or an MSc student then you will study five core and two option modules over two trimesters. You will also undertake a significant industrial or university based dissertation during the summer.

Modules that you study include: 

  • Managing Quality (incorporating a 'real' company audit)
  • Statistical Quality Control 
  • Risk Management 
  • Interpersonal Skills and Change Management
  • Operations and Project Management

Optional modules include: 

  • Service Quality 
  • Research Design and Methods 
  • Logistical Resources
  • Reliability and Experimental Design for Industry (EDI)

Upon successful completion of the taught modules listed above you will undertake the MSc research project.

Learn a language (Optional)

This course also gives you the option of taking a language module, which can count towards your degree. These modules cover ten languages and range from absolute beginner to near-native speaker level. View the language modules on offer.

Teaching and Assessment

Teaching will consist of a combination of:

  • Formal and online teaching sessions 
  • Industrial seminars 
  • Tutor-led taught 
  • Online tutorials 
  • Group participation sessions

Self-directed learning, problem based learning, case studies and seminars will form part of this approach.

You will be assessed through a mixture of: 

  • Written exam papers 
  • Challenging and stimulating coursework 
  • Laboratory exercises (available online) 
  • Student involvement in the industrially related integrative project

For examinations, if you are an online learning student then you must attend on campus or at an approved centre.

Course Structure

Find out more about the structure, learning outcomes, compulsory and optional modules in this course.

Course Structure (17/18)

"My course helped me fulfil and realise my potential and ambitions both academically and socially. I am grateful to the University and the lecturers for this life-changing opportunity. Essentially, the results, for me, exceeded all of my expectations." - Craig Singer, Quality Management Graduate
"Throughout the course, my tutor has sent me several job opportunities and thanks to this helpful approach I have now secured a graduate role with Raytheon on their Quality Management Leadership Development course" - Hazel McLea, MSc Quality Management Graduate

Additional Costs and Sources of Funding

The costs of attending university are an investment in your future career.

Some courses have additional costs involved which are not included in the tuition fees. These could be for things like study materials, field trips and visits, work placements, protective equipment and uniforms or membership of relevant organisations (for example, professional or regulatory bodies associated with your area of study or career progression).

However, you should be aware that there many external sources of funding your studies (from those designed to support tuition fees to those dealing with cost of living and childcare support).

Please note that for some courses there may be additional costs involved which are not included in the tuition fee advertised. These could be, for example, for study materials, field trips or equipment. Course leaders will be able to provide detail of any additional costs.

You can apply for scholarships and bursaries from UWS, the Government, research councils, funding bodies and employers to financially support your studies.

We offer a wide range of scholarships to our postgraduates, including both home/EU and international students. The University is committed to supporting students and rewarding academic excellence.

For a full list of scholarships including eligibility criteria and how to apply, please see our Scholarships and funding page.

Scottish and EU students can apply to the Students Award Agency for Scotland (SAAS) to have tuition fees paid by the Scottish Government.

Rest of the UK students can apply for financial assistance, including a loan to cover the full cost of the tuition fees, from the Student Loans Company.

Tuition fees for Overseas (non-EU) students are guaranteed for the length of your course. This means that the tuition fee you pay in your first year (shown above) is the same fee you will pay for each year of your course.

For more information please view our complete listing of all ongoing fees for our postgraduate courses.

* Your residency 'status' is usually defined as the country where you have been ordinarily resident for the three years before the start of your course.


You should apply for all UWS postgraduate courses using our online application form.


The first stage of the process is to create an profile; you don't have to complete the application in one session - you can complete it in stages by saving what you do each session and return to complete it at a later date.

Most courses don't have a formal closing date, but they will close when they are full; apply early to avoid disappointment. There may also be funding deadlines that apply to you.

You will need to upload documents with your applications, which may include transcripts and degree certificates.

You can find out more here in our Postgraduate Application Guide.

An ATAS certificate is not required for overseas students applying for this course.


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Course Leader

Michele Cano


We will always try to make sure that we publish accurate course information but we do not accept responsibility for any mistakes or omissions. We will also try to make sure that we deliver our courses in line with our published information. However, we may not always be able to do so and you can find further information about this in our enrolment terms and conditions.