If you would like to see an Adviser one-to-one in a confidential setting, you can pre-book an appointment through The Hub by phoning 0141 848 3800. Appointments usually last 30 minutes and offer dedicated time to discuss your situation in more detail.
An Adviser may request that you book an appointment if you have emailed us or attended a drop in but they feel your situation would be best supported through an appointment.
Appointments are available in person or virtually via Microsoft Teams. The Hub Team will let you know what is available, and help you book the appointment that works best for you. Due to the increased flexibility of virtual appointments, it is likely that these offer the opportunity for the earliest appointment availability.
If you would prefer to book a telephone appointment, let us know and we will do what we can to arrange this with you.
If you have booked a Microsoft Teams or telephone appointment, we will phone you at the designated time so please remember to be properly logged in and/or keep your line clear. If we don't reach you, we will try a couple of times within the appointment slot so you do not need to try and contact us or The Hub - it is best to keep your line clear. If you miss us completely, you may re-book another appointment.